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    CollegeSPARC Advising module

    Manage appointments, caseloads and student support.

    Advising centres with their own roles and permissions, published advisor availability, appointments and walk-ins in a single live queue, and every visit recorded as a durable, searchable advising record. Around the visit workflow sits the caseload work mentee groups, watchlists, referrals and to-dos so outreach is driven by data rather than memory.

    Advising support in a university setting

    One advising record per student

    Visits logged as quick, batch or full sessions, with notes, attachments, goals and summaries, searchable across centres and advisors so a handoff does not restart the conversation.

    Routing that reflects your structure

    Centres are mapped to your colleges, departments, majors, minors, emphases and certificates, so a student is shown the centres that can actually serve them.

    Walk-ins and appointments in one queue

    Scheduled appointments check in to the same live waiting-room queue as walk-ins, giving the front desk and advisors one real-time view of who is waiting and who is being seen.

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    Caseload work driven by signals

    Mentee groups can be built from analytics rules and refreshed on a schedule; watchlists and early-alert badges surface at-risk students on the advisor's own landing page.

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    Compliance built into the workflow

    A recurring FERPA acknowledgement, an impersonation audit report and a searchable outbound-email audit give the institution evidence of how student data was accessed and communicated.

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