Support should feel connected.
Advising, academic progress and student goals in one coordinated approach.

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    40

    %

    Student population growth over four years after adoption, with no additional full-time advisor recruitment
    4

    %

    Improvement in retention across the institution over those same four years
    70

    %

    Graduation plans approved without an advisor ever opening them
    11

    yrs

    Institution-wide use across every college

    Give Advisors More Time for Students

    Automate routine work. Surface students who need attention earlier. Give advisors a connected view of the student journey.

    Reduce Administrative Work

    Automate plan reviews, appointments and routine outreach.

    Identify Students Earlier

    Bring academic, engagement and support signals together.

    Enable Proactive Support

    Turn signals into timely action before students fall behind.

    One Platform.
    Connected Student Success.

    Explore the workflows and capabilities behind each module.

    Advising support in a university setting

    Advising

    Manage appointments, caseloads and student support.
    Planning support in a university setting

    Planning

    Build and validate pathways to graduation.
    Tutoring support in a university setting

    Tutoring

    Connect students with the right academic support.
    Alerts support in a university setting

    Alerts

    Identify risk and enable timely intervention.
    Career support in a university setting

    Career

    Connect student interests, skills and career pathways.
    Communications support in a university setting

    Communications

    Deliver timely, targeted student engagement.

    See the Student Journey.
    Act Earlier.

    Academic Progress + Engagement + Support + Career Intent

    Student Success Insights - Timely Action

    See the concern in context.

    A concern raised by staff joins academic and self-reported signals, giving a coach a clearer view of the studentโ€™s situation.

    Alerts
    Illustrative support workflowNotice

    A concern with context

    SignalStaff-raised concern
    EvidenceAcademic and survey context
    ExplanationComponent risk criteria

    AI That Works Within Your Rules

    Use AI to automate routine work, surface insights and personalise student support while keeping institutional policies, approved content and human oversight at the centre.

    Approved content
    Institutional policies
    Human oversight

    Automate

    Reduce repetitive administrative work.

    Personalise

    Adapt student support to individual needs.

    Keep Control

    Institution-defined rules, approved content and human oversight.

    Built for the Teams
    Driving Student Success

    Advising Leaders
    Scale advising operations.
    Student Success Teams
    Identify and support at-risk students.
    Learning Centres
    Manage tutoring and academic support efficiently.
    CIOs & Registrars
    Connect student success with the institutional technology ecosystem.

    Reported case-study outcomes

    Proven in Production. Not Just in a Pilot.

    11+ years supporting BYU-Idaho

    4%improvement in retention
    40%population growth over four years
    ~70%plans approved without advisor review
    Request the case study

    Built around your systems and policies.

    Live academic context
    Planning reads degree-audit information from your SIS.
    Access and auditability
    Role-based access, advising acknowledgements and audit reports support institutional oversight.
    Your rules, explained
    Institution-defined risk criteria and score bands make the contributing signals visible.

    Connect Student Success. Keep Your Existing Systems.

    CollegeSPARC brings student data, workflows and support services together working alongside your institutional systems of record.

    Frequently Asked Questions (FAQ's)

    What is CollegeSPARC?

    CollegeSPARC is Excelsoftโ€™s student success platform for higher education. It connects academic advising, degree planning, tutoring, early intervention, communications and career readiness.

    Who is CollegeSPARC designed for?

    CollegeSPARC supports advising leaders, student success teams, learning centres, CIOs and registrars. Students use its services to plan their studies, access guidance and connect with academic support.

    How does CollegeSPARC support academic advising?

    CollegeSPARC helps teams manage advisor availability, appointments, advising records, caseloads, referrals and action plans, keeping student guidance and follow-up organised.

    Can students explore different degree pathways?

    Yes. Planning capabilities support semester-by-semester graduation plans, academic requirement checks and alternative-major exploration, depending on institutional rules and available degree-audit data.

    Does every graduation plan require advisor review?

    Plans that meet the institutionโ€™s configured approval rules can be approved automatically. Plans with conflicts or exceptions can require advisor review.

    How does CollegeSPARC support tutoring?

    CollegeSPARC supports individual appointments, group sessions and drop-in tutoring. Learning centres can manage availability, booking rules and attendance, and review service participation.

    How does CollegeSPARC support early intervention?

    CollegeSPARC brings risk indicators and staff-raised concerns into a structured workflow. Teams can review concerns, assign responsibility, create support plans and track follow-up.

    How is AI used in CollegeSPARC?

    Published capabilities include AI-assisted administrative workflows, advising-note summarisation and adaptive learning support. Institutional configuration, approved content and human guidance shape their use.

    Does CollegeSPARC replace our SIS or LMS?

    CollegeSPARC works alongside existing systems of record. Integration requirements depend on your institutionโ€™s systems and available data connections.

    How does CollegeSPARC support career readiness?

    CollegeSPARC helps students explore interests, compare career options and connect career goals with academic choices and development activities.

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